Comments on: Hosting Nightmares and the Challenge of a Changing Business Model http://beancounterblog.com/2006/02/10/hosting-nightmares-and-the-challenge-of-a-changing-business-model/ Thu, 06 May 2010 19:28:41 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Joe Rawlinson http://beancounterblog.com/2006/02/10/hosting-nightmares-and-the-challenge-of-a-changing-business-model/comment-page-1/#comment-155 Joe Rawlinson Fri, 10 Feb 2006 01:30:16 +0000 http://beancounterblog.com/2006/02/10/hosting-nightmares-and-the-challenge-of-a-changing-business-model/#comment-155 This is really short sighted of your current hosting company. I can see 3 options that would at least be more customer friendly than dumping clients out in the cold: 1. continue to support the service at the quality level expected by customers 2. transfer customers to another service provider by helping them with setup, transition, etc. 3. sell out to another company that can continue the service and hopefully improve upon it Cutting customers off cold may work from a business point of view today but it will surely burn you tomorrow when you need more customers! This is really short sighted of your current hosting company. I can see 3 options that would at least be more customer friendly than dumping clients out in the cold:
1. continue to support the service at the quality level expected by customers
2. transfer customers to another service provider by helping them with setup, transition, etc.
3. sell out to another company that can continue the service and hopefully improve upon it

Cutting customers off cold may work from a business point of view today but it will surely burn you tomorrow when you need more customers!

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