How to Become a Millionaire: Start a Web 2.0 Company

Chances are, if you’re reading this blog - or any blog for that matter - you have probably come across a “Web 2.0″ company. The definition of a Web 2.0 company is still debated, but in general you can spot a Web 2.0 company by its features. Web 2.0 companies often employ one […]

HP Scandal Players Plead Guilty

The AP is reporting today that HP spying scandal players Patricia Dunn, former HP ethics chief Kevin Hunsaker, and private investigators Ronald DeLia and Matthew Depante each will plead guilty to a single count of fraudulent wire communications. I was glad that some sort of punishment was issued… until I read this:

Prosecutors said the […]

Myth or Reality: Work-Life Balance

I just walked in the door from a recruiting event for the public accounting firm I work for. The event was nice - dinner at a nice restaurant downtown - and was meant as a sort of warm-up to the round of interviews that the candidates are going to go through tomorrow. After […]

Why Health Care in America Sucks

I’ve heard politicians debate about the topic, and even my dad has thrown in a few spiteful comments regarding the topic, but now that I am employed full-time and am participating in my employer’s health plan, I know first hand why the health care system in America sucks….
Shoddy administration.
That’s right, I said it. […]

Why Customer Service is Only Effective in Person

I suppose this title isn’t entirely true. Sometimes reaching customer service via telephone can be a successful experience if you happen to get the representative that knows what they’re talking about or can somehow get transferred to a manager. However, I wanted to focus more on other forms of customer service communication - […]